Our purpose is to guarantee your full satisfaction. If, for any reason whatsoever, you are not satisfied with your order, you may exercise your right to return purchased products within 10 (ten) working days from the date on which you received them from marchesidisangiuliano.it.
Terms and Conditions of Return
The right to return products shall be deemed correctly exercised once the following conditions have been fully met:
a. Send an e-mail to SAN GIULIANO with your name, order number, and information about productus within seven 10 working days from the date of your receipt thereof;
b. SAN GIULIANO will send you an e-mail with a Return Form;
c. Print and complete the Return Form. It is not possible to return an item in exchange for another;
d. The products may be returned to SANGIULIANO within 10 (ten) working days from the date the package was delivered to you.
If you have fulfilled all requirements set forth above, SAN GIULIANO will refund the price of the returned purchased products. You will be notified if the returned products cannot be accepted.
Refund Times and Procedures
After SAN GIULIANO has received the returned products and checked that the products meet all requirements, you will receive an e-mail that the returned products have been accepted. Whatever form of payment you used (credit/debit card, PayPal, bank transfer), the refund procedure will start within 30 days from when SAN GIULIANO was informed of your decision to exercise your right to return the purchased products and once SAN GIULIANO has checked that the return was carried out in compliance with the above conditions.